Note: CUE DIVES represent multiple components. The install steps are to be executed only once for all the components.
Setting refresh frequency for Xenith/EIKON-based systems to save network bandwidth and computer processing power.
CUE DIVES systems, which are based on Metastock Xenith, require significant bandwidth in the streaming mode as they constantly update thousands and thousands of data points. To reduce bandwidth and processing power needs, you may set Xenith (EIKON) update frequency as described in this forum topic, if not already done so.
1. Open Refinitiv EIKON - Microsoft Excel from Microsoft Windows program list, taskbar, or from start items.
2) Go to the "Refinitiv Eikon" menu on the Microsoft Excel menu bar and (3) click on Settings. Note that you need to be logged into Eikon (the green color "Online" status will show up to the left of the "Settings" text.
4) Click on Data Retrieval.
5) Select the "Function" tab. (6) Then uncheck "Streaming". (7) Check "Refresh Frequency" and (8) set the duration to 5 or 10 minutes (or the duration of your choice).
9) If you make any changes, click "Apply". (10) Note the message telling that the changes will be effective next time you open Refinitiv Eikon - Microsoft Excel.
Your setting is now complete. You may close and reopen Refinitiv Eikon for Microsoft Excel for the changes to take effect.